Return & Refund Policy
Return & Refund Policy – 123PrinterComputerBuySetup
At 123PrinterComputerBuySetup, we value your trust and want you to have a smooth shopping experience. Every order is handled with care, and we strive to provide products that meet your expectations. This Return & Refund Policy explains how refunds, returns, and cancellations work when you shop with us.
Returns & Refunds
If there is an issue with your order or you are not satisfied with the product, you may request a return within 15 days of delivery. Once the product is returned and inspected, we will process your refund in line with the guidelines below.
Conditions for Full Refund:
We may collect the following personal details when you interact with our website or services:
- The product must be unused, in its original condition, and returned with all original packaging and accessories.
- Warranty cards, UPC codes, and rebates must be blank and unclaimed.
- The item must be shipped back to us fully insured, using a trackable shipping method, at the customer’s expense.
Products That Cannot Be Returned:
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Items marked as “Final Sale” or “Special Order.”
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Products that have been used, installed, or registered.
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Products with completed warranty cards, claimed rebates, or prior servicing.
How to Request a Return
1. Email us at support@123printercomputerbuysetup.com
with your order details within 15 days of receipt.
2. Once approved, return the product to the designated warehouse with proper packaging, insurance, and tracking.
3. After inspection, your refund will be processed. Please allow a few business days for the amount to reflect in your account.
Shipping & Delivery Policy
- Customers are responsible for return shipping costs, even if the original order was shipped free.
- Standard delivery hours: Monday – Friday, 8 AM to 7 PM.
- An adult signature is required upon delivery.
- Inspect your product at the time of delivery. Any damages should be reported immediately.
Order Cancellation Policy
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Orders can be canceled free of charge before shipping.
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Once shipped, cancellations will incur an estimated return fee (per weight/volume).
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“Final Sale” or “Special Order” products cannot be canceled at any time.
Product Images & Specifications
- Product images on our website are for representation purposes only.
- Specifications should be verified with our support team or the manufacturer’s website before purchase.
Freight Forwarding Policy
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We are not responsible for damage or loss once goods are accepted by you or your freight forwarder.
- If products arrive damaged, please refuse the delivery and notify your freight forwarder.
- Customers and freight forwarders are responsible for compliance with import/export laws.
Your Consent
By placing an order on our website, you agree to this Return & Refund Policy.
Changes to this Policy
We may update this policy from time to time. Any changes will be posted on this page. Continued use of our website after changes means you accept the updated terms.
contect us
If you have any questions about returns, refunds, or cancellations, please contact us:
Email: support@123printercomputerbuysetup.com
Website: www.123printercomputerbuysetup.com